Privacy policy
Privacy Policy
Effective Date: 6/1/2023
This Privacy Policy governs the manner in which Domnick James, Inc. ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (referred to as "User," "you," or "your") of the Dominick James New York website (referred to as the "Website"). This Privacy Policy applies to the Website and all products and services offered by us.
1. Personal Identification Information
We may collect personal identification information from Users in various ways, including but not limited to when Users visit our Website, register on the Website, place an order, fill out a form, subscribe to the newsletter, respond to a survey, or engage in other activities, services, features, or resources we make available on our Website. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Website-related activities.
2. Non-personal Identification Information
We may collect non-personal identification information about Users whenever they interact with our Website. Non-personal identification information may include the browser name, the type of computer or device, technical information about Users' means of connection to our Website, such as the operating system and the Internet service providers utilized, and other similar information.
3. Web Browser Cookies
Our Website may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Website may not function properly.
4. How We Use Collected Information
We may collect and use Users' personal information for the following purposes:
- To improve customer service: Information provided helps us respond to users' customer service requests and support needs more efficiently.
- To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website.
- To improve our Website: We continually strive to improve our Website offerings based on the information and feedback we receive from Users.
- To process payments: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails: We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If the User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the User may contact us via our Website.
-To send periodic SMS: We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us. Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS.
5. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.
6. Sharing Your Personal Information
We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
7. Changes to This Privacy Policy
We have the discretion to update this